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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tyrell Taylor

August 15, 2023

5  out of  5 rating by Tyrell Taylor
"A+ service! Hasan is always super helpful, professional, and attentive. I highly recommend their services for all of your insurance needs."

Christina Zeppenfeld

July 7, 2023

5  out of  5 rating by Christina Zeppenfeld
"Nothing like having a real person answer the phone and know you by name! Erika is great to work with- professional and treats every question or request I make with priority, and takes the time to investigate every detail that I need. Highly recommend!"

Lien Pham

June 13, 2023

1  out of  5 rating by Lien Pham
"I want a fan on one of the workers so I found another car insurance company. She had a bit of an attitude instead of giving me closure to the situation. I felt like she didn’t look into it more. I end up getting more auto coverage and paying $80 less. And she had me on hold for a while. I like JT he’s the best and efficient. I would give him 5 stars."

Bianca Zarrella

June 5, 2023

5  out of  5 rating by Bianca Zarrella
"5 stars isn’t enough!! Adam was incredibly helpful in walking me through my auto insurance purchase. He explained the different policy options and didn’t pressure me to buy coverage I didn’t need. He even found a deal on life insurance for me, making my monthly payment less than what it would have been for just auto insurance."

spOoky Mandalay

May 22, 2023

5  out of  5 rating by spOoky Mandalay
"Adam and his team are lovely and very responsive. They have a nice office, great coffee, and a good way of explaining coverage and terminology in plain language."

Feddia Aspervil

March 14, 2023

5  out of  5 rating by Feddia Aspervil
"Good customer service, thanks"

D Ross

March 1, 2023

5  out of  5 rating by D Ross
"Ms. Lightfoot is knowledgeable and goes the extra mile. Thank you"

Ray Niz

February 14, 2023

5  out of  5 rating by Ray Niz
"Phenomenal support when I called with my upsetting situation. I went from being in the unknown about my policy to a complete and full understanding of every aspect within it….I’d give the experience a 6 out of 5 stars ⭐️"

Tim west

November 24, 2022

5  out of  5 rating by Tim west
"The agent was very professional and friendly. And knowable of my needs."

Emily Kenny

November 18, 2022

5  out of  5 rating by Emily Kenny
"I updated my policies this morning and once again, this team is so helpful, professional and just all around amazing!! I’m so happy to have found them and continue working with them. Highly recommend for all your insurance needs! I reached out to Adam via email who connected me to Loren Lightfoot. She promptly sent me an email to confirm she could put together a renters insurance policy same day. She also followed up with a phone call after sending the email. Over the phone, she patiently helped me figure out which policy was best and made sure it had everything the landlord requested. I really appreciated the time she took to work with me and get it done ASAP. I highly recommend working with this State Farm Insurance group. They are helpful, down to earth and professional. Loren, thank you so much for your help and guidance through the process. I appreciate you!"

Rafael Lopez

October 26, 2022

5  out of  5 rating by Rafael Lopez
"This place is the best .They help you with everything and anything if they make a mistake they fix it quick and you can call and fix it you don't have to take a day off to do it they are very friendly and very insightful. Thank you State Farm for all your help and service.."


September 21, 2022

5  out of  5 rating by MichaelVB226
"I would just like to echo many of the reviewers that have posted their comments about Loren! She was friendly, knowledgeable and handled everything I asked for in a time frame that was unbelievable!! Thank you for the wonderful service, Loren! It was greatly appreciated!"

Efrain Singh

August 3, 2022

5  out of  5 rating by Efrain Singh
"Very friendly and thorough with simple questions and quick New documents sent. A+++++"

Nisha Chandler

July 1, 2022

3  out of  5 rating by Nisha Chandler
"Calling this office since 9 am no answer can't leave a voice-mail it just diconnects please fix this issue I need to speak with my agent. This is ridiculous."


June 13, 2022

5  out of  5 rating by t.l.
"I've been a State Farm customer for about a year & have had a really positive experience thus far. The staff is helpful & communicative; I've had no issues getting the documents & information I needed in a timely manner. Loren, with whom I've worked directly, has been extremely efficient, kind & overall a pleasure to work with. Thank you!"

Winni Chen

May 11, 2022

5  out of  5 rating by Winni Chen
"Loren has been an absolute QUEEN in helping me navigate renter's insurance for my first apartment in a new city!! She was incredibly patient with me and explained the process throughout, encouraging me to ask questions. Loren was transparent with me about costs and helped me get the lowest rates possible. As a woman in my early 20s, it means a lot to have incredibly supportive woman like Loren helping me out. She made me feel so comfortable and at ease throughout the whole process."

Cameron McGuire

May 6, 2022

5  out of  5 rating by Cameron McGuire
"Excellent customer support and assistance provided by Loren Lightfoot. Very friendly and polite, lives up to State Farm's reputation of customer service! Definitely will be a return customer."

Rex Barr

March 1, 2022

5  out of  5 rating by Rex Barr
"Every single time that i call they go the extra mile. I have been there with them for 3 years and I cant see myself anywhere else for my home or businesses"

Lauren Colavita

February 9, 2022

5  out of  5 rating by Lauren Colavita
"I rarely write reviews, but my experience working with Loren has warranted public praise! She is personable and professional, friendly and so knowledgable. No request is too much or too complicated. Whether I asked to add someone quickly to an insurance policy, or I was struggling to understand how a personal article policy works, Loren has always been quick to respond and so patient. I would highly recommend this office!"

Julia Sheppard

January 29, 2022

5  out of  5 rating by Julia Sheppard
"I have nothing but good things to say about working with Adam and State Farm. He made a usually stressful experience of changing providers and coverage super easy and fast. Highly recommended!"

Pinky Marie

January 28, 2022

5  out of  5 rating by Pinky Marie
"Made this process a breeze! Very informative and answered every question I had! Lol. Very professional and nice enough to entertain my random conversations."

Tom Antoniak

January 18, 2022

5  out of  5 rating by Tom Antoniak
"Never thought of an insurance agent as an asset but it's great having Adam work with me. Whether it's a question about rental car coverage before I head on vacation, help on what to do when I'm in a pinch (accident or roadside car trouble), Adam is always there to respond, help, and make the process easy."

Ibrahim, Leila

January 6, 2022

5  out of  5 rating by Ibrahim, Leila
"I've written a review before about my experience with Milena but I'm writing again after working with Loren Lightfoot. If I could give more than 5 stars I would simply for Adam hiring two exceptional employees. I'm moving into my first apartment, requiring with renters insurance for the first time and Loren helped me immensely. She made sure I fully understood what I was getting myself. While I trusted her to make the right decisions for me she didn't allow me to blindly following her decisions without understanding. She answered my emails all day and always immediately, never had to wait for a response. She even began to help me with my car insurance simply because she noticed I could get a better deal. Just like Milena I did not feel like Loren was ever trying to rope me into a service that would cost me extra money just for her benefit. In fact she was helping me get even lower rates that helped my personal situation. As a woman in my early 20s it helps a lot to have women like Milena and Loren helping me out. It makes this entire new process not as scary as it would be."


December 17, 2021

5  out of  5 rating by M&M
"Adam is extremely helpful! Showed and taught me many things that I did not know regarding insurance. Life changer! Thank you Adam!!"

Mike Balestrino

December 17, 2021

5  out of  5 rating by Mike Balestrino
"I don't normally write reviews but Loren was terrific. Very responsive, efficient, and direct. Acted as an advisor more than a sales person. Highly recommend."