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Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter
Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Customer Relations Representative – Sales & Service Focus The Hutcheon Agency – State Farm Insurance
We’re growing! With two Philadelphia locations (19123 and 19127), The Hutcheon Agency is looking to add a driven and service-minded Customer Relations Representative to our team. This role blends sales, relationship-building, and customer support to help our agency continue to thrive.
This is a licensed position (Property & Casualty and Life & Health). If you aren’t licensed yet, you’ll need to obtain both—but we’ll fully support you throughout the process.
What You’ll Do
Drive Agency Growth Engage prospective and existing customers, uncover their needs, recommend appropriate coverage, and convert opportunities into long-term clients.
Support & Guide Clients Respond to customer questions, assist with policy updates, and ensure every interaction is handled with clarity and professionalism.
Strengthen Retention Build meaningful relationships and contribute to our retention strategies through proactive, dependable service.
Work as a Team Collaborate with agency staff to maintain smooth operations and consistently deliver strong customer experiences.
What We’re Looking For
  • A strong sales orientation with the ability to build rapport and close business.
  • Excellent communication and customer-facing problem-solving skills.
  • Professionalism under pressure and in fast-paced environments.
  • Previous experience in sales or customer service is a plus.
  • Property & Casualty and Life & Health licenses, or a willingness to obtain them with our support.
Why You’ll Love Working Here
  • Competitive base compensation with commission and bonus potential.
  • Full licensing support and opportunities for ongoing professional development.
  • A collaborative, positive work environment with room to advance.
  • An opportunity to make an impact in your community while building a fulfilling career.
Compensation $50,000.00 - $70,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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